Privacy Policy

Bobby Blakes | Last updated: 25 March 2026

1. Who We Are


Bobby Blakes is a property maintenance and home improvement service operating across Leeds and West Yorkshire. We are committed to protecting your personal data and handling it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For any privacy-related queries, you can contact us at Info@bobbyblakes.co.uk.


2. Data We Collect


We collect the following categories of personal data:


  • Information you provide directly: This includes your full name, home or property address, email address, telephone number, and details of the work you are requesting.


  • Payment Information: This is processed securely via our payment provider; we do not store card details.


  • Information collected automatically: We may collect your IP address, browser type and version, pages visited, and referral source.


3. How We Use Your Data


We use your personal data for the following purposes:


  • To respond to enquiries and provide quotations.


  • To arrange, schedule, and carry out the services you have requested.


  • To process payments and issue receipts.


  • To send appointment confirmations, reminders, and follow-up communications.


  • To improve our website and service quality.


  • To comply with our legal obligations.


  • To send relevant offers or promotions (only where you have given consent).


4. Who We Share Your Data With


We do not sell your personal data to third parties. We may share your data with:


  • Subcontractors: Limited to the information they need to complete the job at your property.


  • Payment Processors: To handle transactions securely.


  • IT Providers: Those who support our booking and CRM systems.


  • Authorities: Legal and regulatory authorities where required by law.


5. How Long We Keep Your Data


We retain personal data only for as long as necessary:


  • Enquiry/Quotation records: 12 months if no work is booked.


  • Customer/Job records: 7 years from the date of the last transaction to comply with HMRC requirements.


  • Marketing consent: Until you withdraw your consent.


6. Your Rights


Under UK GDPR, you have the right to access your data, request corrections, or request deletion (subject to legal obligations). You can also object to processing or withdraw marketing consent at any time. To exercise these rights, please contact Info@bobbyblakes.co.uk.


7. Cookies and Security


  • Cookies: Our website uses cookies to improve your experience and analyse traffic. You can control these through your browser.


  • Security: We take appropriate technical measures, including encrypted communications and access controls, to protect your data.


Contact Information:


  • Email: Info@bobbyblakes.co.uk


  • Website: www.bobbyblakes.co.uk